Terms of Service
Last updated: October 24, 2026
These Terms govern your use of Ask Your Exit Coach, a program of Self-Service Exit Academy ("we", "us"). We serve customers throughout the United States. All prices are stated and charged in U.S. dollars. By using this site or purchasing our products, you agree to these Terms.
Educational Scope Only
Ask Your Exit Coach provides educational coaching and self-service materials to help timeshare owners communicate with their developer or resort in writing. We are not a law firm, do not provide legal advice, and are not a timeshare exit company or a resale broker.
No Guaranteed Outcome
We do not guarantee that any letter, call, or coaching session will result in cancellation, surrender, deed-back, or any other specific outcome regarding your timeshare contract. Outcomes depend on your developer, your contract terms, and factors outside our control.
What We Do Not Do
- We do not contact your resort or developer on your behalf.
- We do not negotiate with your developer.
- We do not hold, escrow, or take custody of your funds.
- We do not act as your agent or attorney-in-fact.
You send your own letters and make your own calls; we provide the instructions, templates, and coaching to help you do so.
Materials License
Purchase of a coaching engagement grants you a personal, non-transferable, non-exclusive license to access and use the letter templates and contact log for your own timeshare situation. You may not resell, redistribute, or publicly share the materials.
Refunds
See our Refund Policy for the refund window and process applicable to each product.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where mandatory consumer-protection laws of your U.S. state of residence apply and cannot be waived.
Contact
Questions about these Terms: info@ownerservicesllc.com. See our Contact page for full details.